Contact Us
Got a question about one of the casinos we cover, spotted something that needs updating, or just want to know more about how we put this site together? This page explains the best way to reach us and what we can actually help with.
What we can help with
Gambling Sites is an independent research and comparison site focused on casinos not on Gamstop, including the Curaçao and EU-licensed operators we list, review and rank. We're happy to hear from readers on topics such as:
- Questions about how a specific casino on our list works, its bonus terms, or its payment options
- Corrections — if a bonus, licence detail or fact on the site looks out of date, tell us and we'll check it
- Feedback on our rating methodology or requests to look into a brand we haven't covered
- General queries about non Gamstop casinos, how they differ from UK Gambling Commission sites, or how self-exclusion schemes work
- Media, partnership or advertising enquiries
What we can't do
It's worth being clear about the limits of what a review site can offer, since misunderstanding this can waste your time:
- We are not a casino operator. We can't process deposits, withdrawals, account verification or bonus credits — those requests go to the casino itself, via the support channels listed on its own site.
- We can't override or bypass any self-exclusion scheme, including Gamstop. If you've self-excluded and are having second thoughts about gambling generally, our Responsible Gambling page has resources worth reading first.
- We can't give personalised financial or legal advice. If you have concerns about the legal standing of a specific operator in your situation, that's a question for the operator's own licensing body or an independent adviser.
Before you reach out, check these first
A lot of common questions are already answered elsewhere on the site, which usually gets you a faster answer than waiting on a reply:
- For our current rankings, editorial ratings and detailed brand write-ups, see Non Gamstop Casinos UK 2026 – Top Rated Sites Reviewed.
- For how we source information, who's behind the site and our approach to independence, visit About Us.
- For the rules that govern use of this site, our Terms and Conditions page covers that in full.
How we handle enquiries
Every message we receive gets read. Straightforward factual corrections are usually the quickest to action; broader questions about methodology or coverage can take a little longer, particularly if it means us re-checking an operator's current terms before we respond. We don't accept payment in exchange for a better review, a higher ranking or the removal of a fair criticism — commercial relationships with operators, where they exist, never decide where a brand sits on our list.
A note on responsible gambling
If you're contacting us because you're finding it difficult to control your gambling, please don't wait on a reply from us first. Our Responsible Gambling page lists organisations set up specifically to help, and they're better placed to support you than a comparison site. Gambling should stay a form of entertainment, not a source of pressure, and it's for adults aged 18 and over only.